NancyRosenberg's Avatar


All 1 customer reviews

All 1 customer reviews

sort by store, date, rating, likes

Sam's Club


Horrible experiences with Sam's club

I recently had 2 bad experiences with Sam's Club. The first I had checked the web site and went to the local Sam's Club to purchase the item. The item was listed as in store only at a specific price. When I checked out I was overcharged. I went to the Service Desk and told the manager what happened. She said "maybe it was an online only price" I told her no it was in store only. I did not have a device with me to pull up the web site and she refused to do it herself. When I go home I double checked the website and my recall had been correct. I emailed Sam's Club outlining my experience and got an email back that since I got in store I must solve in store and they would not help. Since I had already talked to the manager and emailed both to no avail I am out the money. The second experience was that I ordered online on Sat for a store pickup on Monday. Got an email item was ready for pickup. Went and they didn't have the item and said it had sold out. Ordering on line does not reserve the item. They wait until right before pickup time to pull the order and if the items on the shelf sell out you are out of luck.

Reviewer Stats




Useful Reviews

NancyRosenberg's favorite stores

No stores favored...

NancyRosenberg's Stores Reviewed

NancyRosenberg's Least Liked Stores