We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

No Avatar

Nancehodges

sort by store, date, rating, likes

Rating 8/10
4/5

I inquired about a previous order before placing another and the CS rep. reprimanded me while trying to fix the problem. I had received some cookies whose expiration date was 2 months previous to the date they arrived . They were all stuck together and not in good shape. I was told there would be a replacement and when it didn't come I waited until my next order to discuss it. The CS rep. didn't like the fact that I had not called back immediately and also said I should have overnighted the cookies. The problem was the expiration date, not the shape of the cookies. I called later to talk to someone and told them the problem and she was very nice over the phone. I have been ordering from you for some time now and that was the first time I have encountered a problem. I still have not received the complete order that I placed on July 25.


Reviewer Stats

1

Reviews

0

Useful Reviews

Nancehodges's favorite stores

  English Tea Store Rating 8/10

Nancehodges's Stores Reviewed

  English Tea Store Rating 8/10

Nancehodges's Least Liked Stores

No stores disliked ...