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Rating 10/10

I ordered the Xbox Live Gold Membership for my kids and waited too long to order so I chose to pay extra for faster shipping. The order shipped later than expected. I responded on a Saturday to the shipping e-mail notification that it was late. Very soon after I recieved an e-mail appologizing and offering to credit back my shipping charges to my card, which they did right away. Very pleased that the offered to make right right away.

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