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I sent in an iPhone 6 in flawless condition. 6 weeks later they sent me an email saying it was cracked and they wouldn’t pay the full value. I chose them because they provided the highest estimate up front, but that was clearly a bait and switch scam. Avoid at all costs!

CellularReturns.com's Avatar
posted Mar-29-2018

A rep from Cellularreturns.com, CellularReturns.com,has responded

“Customer sent device with his own shipping material instead of using our return shipping kit. Customer chose to wrap the device in loose newspaper which probably caused the damage. We sent images of his device and we also volunteered to send the device back free of cost to inspect for himself. We elected to only deduct the cost of the display screen which gave the value of $95 instead of the $50 which we advertise on our site. We were hoping the customer would appreciate the gesture. ”

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