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Rating 8/10

I have placed an order with another online merchant before and experienced the same issues. Delivery was a couple of days longer than promised. The difference between Cymax and the other on line store that i dealt with, is that Cymax seemed to have more genuine customer service reps. Both companies told me to that they had to contact the manufacturer (i guess we have to keep in mind that all merchants order from the same suppliers)and both stores put me on hold but Cymax had better versed and friendlier staff than the other store that I dealt with. Now this is not based on a one call experience with either of the stores but it is based on multiple call experiences. Ultimately, Cymax and its employees did a great job and I wuld purchase form them again.

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