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Rating 2/10

Original order was canceled and I was told I had to place the order again. Then they told me that it will take almost 2 weeks to receive my items. They ended up double billing me and has still not refunded my money. Had to call AMEX and dispute one of the charges. Took so long to ship the item that my client no longer wanted it. They are charging me 25% RESTOCKING FEE!!! STAY AWAY!!!!

posted Aug-16-2011

A rep from Internet Security Systems, bf770,has responded

“We did not double bill him he placed the order twice, then filed a chargeback, which does not allow us to refund him and tying up his own funds. Then after he received his item, he said he ordered the wrong item, once we told him he had to pay a restocking fee, he changed it to his “client” canceling it. We have the correspondence to prove he is lying.”

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  Internet Security Systems Inc. / securitystoreusa.com / issisecure.com Rating 2/10

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  Internet Security Systems Inc. / securitystoreusa.com / issisecure.com Rating 2/10