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MarieEdwards

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5/5

Doing kitchen design work in Manhattan is a challenge because nobody really cares when the supply costs stay under $1,000.00 and even with charges of $1,000.00 and more, 50% of all customer service is just horrible. Although all the companies claim that customer service is their number one priority, it truly isn't. And here is the treatment you normally get: You spent more than three hours on the phone, being transferred from one department to the other, until you finally speak with someone who might help you. After all that, no one shows up for scheduled appointments, until finally, after three weeks of dealing with them, you might get the desired result. So it was a pleasant surprise to communicate and order from Lynton Brooke who actually helped me with my project without charging anything for extra work. Where do you find this customer service dedication nowadays?


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