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Mailtogeorge

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EXcaliberPC.com

1/5

Absence of clear information and penalties for order cancellation

I made order and had limited time to receive it. I wrote comment for order : If you cannot deliver order in 3-5 business days ( as appointed on the web site ) please cancel order. After it I sent a lot of emails trying to stay informed about time of delivering but nothing was answered by seller. I received answer only when seller tried to charge-off money from my card and if they could did it I would have penalties 5% for order cancellation. Horrible experience.


posted Mar-02-2018

A rep from EXcaliberPC.com, excaliberpc.com,has responded

“This order did not meet our order security and customer is asking us to ship to a hotel using an international credit card. Payment was never authorized.”


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