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Lynnemt02536

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dizbee.com

1/5

I will never order from Dizbee again. I had ordered several items from Dizbee with no problems. The quality wasn't great but I didn't expect great with such low prices. On 11/27/12, I ordered a Talking Parrot. I wanted it for a funny gift for a co-worker. It arrived, but didn't work. I emailed multiple times with no response. On one of the emails, I included my phone number and received a call from Dizbee. The Customer Service representative apologized, stated that he would refund my money, send a new Talking Parrot, and include a postage paid container so I could return the broken parrot I didn't receive a refund and I didn't receive a new Talking Parrot. I still have the original broken Un-talking Parrot.
I shop online all the time and I've never had such poor customer service. I plan to tell my story about Dizbee often. I know I always read the comments left by others


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