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LisaKay-49801

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Rating 2/10
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UPS LOST 40LB PACKAGE IN PNE DAY IN 30 MIN DISTANCE!!!!!!!

What happened is we've shipped two large boxes as one package (total 80lb), they were wrapped with a thick box binder. It was shipped to City of Industry, CA, just 30 min away from our Pico Rivera, CA warehouse. We've requested online a return back to our warehouse. They delivered it just now. However, only one box came in!!!!!!!! Someone at UPS (maybe a driver, zip code 90660) decided to cut the wrapping zipper and deliver only on box. And keep the other one!!!!!!! UPS doesn't not only appreciate their customer, and their money, but also steals from them!!!!!!!! Where is the 40lb package now?????Who kept it? How it's possible to lose it in a such a short time and in 30 min distance?????????
UPS CEO and entire management should be fired!!!!


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  UPS / United Parcel Service of America Rating 2/10