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Rating 10/10

Almost Unbelievably Good Return Policy

I cancelled an order shortly after it was placed and asked for a refund. Unfortunately the item had already been "shipped" and it was going for my post office (because im busy most of the day and cant recieve it). I used their live chat customer service and they said i must wait until the post office people recieve it, and then i have to refuse the package. I was then told that I will get FULL refund on that item which includes: original cost, tax, inital shipping charge, AND free return shipping! It may take a while for this process to occur and i have to wait until Newegg recieved the refunded item, but if I can return this without spending a penny that will be 10/10 customer service. I will wait and see if i get the refund in full, but this almost seems too good to be true!

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