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Rating 10/10

I can not say enough positive things about this business! I placed an order on a different website two months ago and I am still calling and leaving messages, with very few phone calls back, and it seems that I will never see my $50 or products I ordered. In that two months span, I placed an order for collars on Gun Dog Supply, received a personalized confirmation email, and received the beautiful collars hassle-free. This is my second time ordering collars, I love their durability-through snow shoeing in blizzards, desert hiking, rough housing, they still look brand new. K9 Komfort collars are the only collars I buy!
I also love my Sport Dog SD 400 collar. Naturally, it stopped working just after my 2 year warranty ran out. When I called the 1-800 number on Gun Dog Supply, it was answered by a friendly woman who directed me to the Sport Dog company. I didn't have to leave a message or wait three weeks for a response. I called the Sport Dog company (another 1-800 number) and also got another friendly voice on the line. He was extremely patient, helped determine what was wrong with my collar, and shipped out my replacement collar. That order has also come in the 2 month span I have been battling with this other company. The collar synced perfectly with the original remote that still worked. This further highlights the quality business the Snells provide.
I have made four orders through Gun Dog Supply, and tell everyone considering a quality e-collar to use their website as well. I was the first person in my family to buy an e-collar, now every family dog and several of my friends' dogs are wearing these collars, freeing all of our dogs from being stuck on the end of a 6' leash everywhere they go. Thank you, thank you, thank you for proving even online businesses can and do still have the highest quality customer service!
Laure M

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