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Like all the other very dissatisfied (1 star) ratings I agree 100%. Memory stock BBB rating is an "F", if I wouldve seen that prior to ordering they would have never earned my business. Everything about there return policy is shady, sloppy, and disreputable. Per there policy I ordered a 2gb RAM for my netbook using there nifty locator to insure full refund (on Wednesday). Of course it was shipped same day and arrive in record time (on Friday). Which did not impress me at all due to the fact that the return policy was shady. I waited until the weekend to open the package and quickly noticed that they sent the wrong RAM. Conveniently they are closed on the weekends so I contacted customer service via online chat on Monday. I was told in order for the RAM to work I had to update my BIOS. Totally incorrect. I argued but took his unprofessional word and installed it. Of course it did not work. My next step... return it for my refund. The crap part about this ordeal is I payed for shipping twice and insurance. I payed more than half the price of the RAM stick to accomplish nothing. Steer far, far away from this horrible company. Memorystock sucks!

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