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Rating 2/10

BAD Costumer Service

I ordered a furnace, coil and outdoor unit via phone .They shipped me wrong coil horizontal flow instead of upflow to match the furnace since time was of the essence I went ahead ordered another coil ( correct coil paid for 2 coils). I returned the wrong coil however when I inquired about my credit their customer service personnel said charged me $227.22 shipping for a $372.40 item return fee.That's right $227.22 to ship a coil not a furnace a damn coil.... Customer service said that the cost sorry.I would not recommend using them at all and would never use them for any service again EVER.

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