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Jjastrow

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All 1 customer reviews

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justfly.com

1/5

Bait and switch

I carefully selected my flight dates and continued to select times and other options. Unfortunately, in the process the website automatically switched the dates without adequately informing me. So, I ended up confirming for the wrong dates. I immediately called them but they ended up charging me $100 to cancel. Feels like a bait and switch, I was lulled into believing my selection would remain. They should definitely rework the process steps.


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