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Rating 2/10

Poor way to operate a business

Placed on line order on 10/4. Recieved immediate email stating the order was recieved. On 10/10, I recieved another email stating my order had shipped and provided a tracking number. I waited a few days and checked the tracking to learn that the order had not yet shipped. I waited another couple of days with same result. So i emailed Inspired Silver and they gave me the standard excuse, we are busy and shipments are backed up. I waited another week and sent another email with pretty much the same response. They had no reply as to why I recieved shipment tracking information when the order had not yet shipped. I called them directly on 10/24 and was told something was wrong, that it should have shipped by now and they would get back with me. Today (10/26) i recieve an email stating they were out of inventory and could not advise when they would recieve more. They asked if i wanted to wait or if i wanted a refund. What i cannot understand is why they would accept an order for product they do not even have then advise the customer after several complaints and 3 weeks after the fact. Never will patronize this company again and I recommend you do not either.

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