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Rating 2/10


We purchased a full size bed for our grandchild...the picture showed a bed...we didn't realize that it was only for the headboard (approx $500). We decided not to use just the headboard and when we tried to return it (in the box that it was sent in and correctly repackaged), their office said that we had to pay a 25% restocking fee, initial $150 delivery charge and pay the delivery fee when we sent the headboard back...the total of these charges would be the cost of the headboard. When I stated this to their customer service office...they replied that I should just try to sell it, instead of returning it!!! My advice...is that you better be sure that you want whatever furniture you purchase from this company...their return policy is non-existent!

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