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JERIESHA_08

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Folica, Inc.

1/5

LITERALLY THE WORST COMPANY TO ORDER ANYTHING FROM, I WILL NEVER ORDER FROM THIS COMPANY AGAIN, THEY HAVE TRULY RUINED MY VIEW ON ORDERING ONLINE FROM THEM. I HAVE HAD TWO ORDERS IN THE PAST FROM THEM THAT WENT THROUGH SMOOTHLY. BUT THEY HAVE BEEN A HUGE ISSUE FOR ME DURING THIS ENTIRE PROCESS. THE AGENTS HERE ARE NOT HELPFUL AT ALL, THEY ACT AS IF THEY DONT WANT TO WORK AT ALL, AND ARE NOT INTERESTED IN HELPING RESOLVE ISSUES. I WAS CALLING TO HAVE MY ORDERED REFUNDED AFTER IT HAD BEEN CANCELLED AND NEVER RECEIVED A CALL BACK NOR ANYONE PICKING UP THE PHONE TO ANSWER ANY OF MY QUESTIONS. THE SERVICE IS SO INCONSISTENT, IT REALLY PISSES ME OFF AND THEY HAVE A RECORDING THAT DOES NOTHING BUT MAKES A BUYER ANGRIER TO HEAR THAN THE TIME BEFORE. ONCE AGAIN THEY NEED TO WORK ON A BETTER POLICY FOR RETURNING AND REFUNDS. AND HIRE PEOPLE WHO ACTUALLY WANT TO HELP AND BE AT WORK. I WILL NEVER REFER ANYONE TO THEM NOR MAKE ANOTHER PURCHASE FROM FOLICA.


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