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Rating 10/10

AMAZING Tech Support

I purchased a IDVR PRO8A from CCTV Camera Pros so I could link it to my iphone and keep an eye on my business when I am away. This is not the first satisfied experience I have had with this company but it is the first review. I do not write reviews unless I am over impressed. The dvr itself is amazing with the dummy proof features that make it so easy for someone who isn't up with the computer age can figure it out.....like me. I ran into a problem with port forwarding to my iphone, so I started with some emails and once I knew what information the techs would need I made the call and within minutes they had me in business. Carlos sent me the info and James set everything up.....it was amazing to watch. Great tech support and awesome equipment. I haven't been able to find security equipment that matches CCTV, all my cameras and dvr's have been purchased with this company and today they went above and beyond to prove why. Very happy!!!

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