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HogMan70

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BBO Poker Tables

3/5

Great Table however, I was not impressed with the process. Despite several hick ups, Customer Service remained engaged throughout. Would have certainly received a 5 -Star rating except I didn't end up with the table I wanted. I paid for a custom design, then received a print that was not like it was supposed to have been (based on the approved final proof). Although BBO provided an option to fix the problem by reprinting and sending me the correctly printer cloth, I would have had to taking the table apart to get the right print on, something I did not want to have to do because I am too worried about screwing it up. Option two was to take a partial credit. In addition, when I received my boxes, they were not still on the pallet as was originally shipped by BBO. The boxes had clearly been bounced all over as they were dinged up and torn. Fortunately, BBO's packing was fantastic and after opening all the boxes, no damage to the table was detected.


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