Sneaky. Lies. Refuse to honour points or reply. DO NOT USE!
“Rakuten will promise to give you "super points" however you will not get these immediately and when you do ge them they will sneak them in without letting you know and then they expire them within 2 weeks! Tell me how is anyone supposed to know they have points awarded to them if they are not made aware and when you go to check them (under a month later) you find out they have expired and they refuse to re-instate them. To make matters worse they refuse to reply to emails so you have to keep sending them emails but they just stop replying eventually which is frustrating.
The only reason I used them was because they were offering these super points which made the product cheaper overall.
Bottom line: I WISH! I WISH! I had read about them first. DO NOT TRUST, for your own sake! ”