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ebay customer service

Purchased a Dell computer that did not work properly. Seller --griffspackages-- was not responsive. Left negative seller feedback which ebay removed. ebay had no interest in vetting the seller. I could send the computer back. I wanted it fixed since I had spent time loading my own programs and found a local source for 40. Returning and paying shipping for an item that was not as described was NOT a good option with a disreputable seller . ebay rep refused to connect me with a manager

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