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Special order

Most of the items I have ordered came with no issue. I ordered a stealthbox that was a special order and they stated it may take a couple weeks which I was fine with. Unfortunately I was finally given a shipping tracking number and it has stated that the item has been processed awaiting ups for over a week. I sent an e-mail and called and never received a call back. It was my understanding that once a shipping label is created that means it is ready to be shipped. If it is still on backorder it would be nice to atleast get some sort of update or a call back. That way I can cancel and order through another vendor if necessary.

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