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Rating 4/10

I was excited about sending my computer to Powerbook Medic because of their super videos, but I was less than thrilled with the repair and how my shipping order was handled. I got a used screen for my Macbook Pro, and it's got a lot more glare than the original--not as crisp, blacks not as black, and I can't fix it through the system utility. I'd ordered overnight return, but it shipped ground, and I was charged for a new screen--though they did handle that mix up really well, and promptly. Everyone I spoke with was helpful. But still, didn't seem as good as the videos led me to expect.

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