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Responsible customer service

My order was shipped VERY fast. But a human error occurred and my order got in the wrong mailer and I got someone else's order. They say the most loyal customers are those who have had a problem and it was solved. My email pointing out the problem was responded to promptly. The error was acknowledged and they seriously felt badly. The correct shipment was sent to me hassle. And the products themselves (I ordered several) were all genuine and well built. So I am very confident in ordering more items if the need arises

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