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DavidAmaral

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Newegg.com (USA)

5/5

Bad Product but Good Experience

This morning I spoke with DAN about the return of a product that didn't, properly, fit my needs. He was courteous, had good phone manners and was easy to understand (i'm old and sometimes have trouble hearing). I would use our conversation as an example of how one should conduct themselves with the public. Again, I'm not happy with the product, but, returning it was made very easy by Dan. Thanks a bunch, DMA.


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