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Rating 10/10

Into the Wilderness is a smaller company with big personality. They have the product selection of a giant business while managing to maintain the service and personality of a local, hometown store where every customer is welcomed and served well. This superior service was modeled with quick shipping, spot-on tracking, and direct communication with the owner that helped me determine which knife I wanted and how to get it out to me quickly. When the first knife I ordered proved to be a knife that I would rather exchange, the exchange of products occurred quickly and easily according to policy. The owner walked me through the process and made sure I was satisfied every step of the way. This high level of service coupled with the fantastic selection of knife brands is the main reason that I will continue to choose Into the Wilderness. Thanks, Jo Hannah!

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