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Rating 10/10

Trouble at first but made it right.

We got the first couch very fast and they brought it inside. I unpacked it and noticed that the legs did not fit into the smaller holes on the couch. I contacted customer support who told me to take a picture of the issue. I sent it and later realized that I had the correct legs for my couch but I had received the wrong couch all together. Customer support was very helpful and attentive through out the whole process and responded quickly. Cassandra was a huge help and let me know that she would have the correct couch shipped immediately and with free in home setup to make sure it was all correct and accounted for. The delivery was quick and they took the old couch away and we are very happy with our new couch. Thanks Cassandra

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