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CJsBoots

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Rating 2/10
1/5

I ordered a pair of boots through Amazon from Equestrian Collections. It took them over a month to email me and tell me that my boots were backordered. They then cancelled my order and refunded my credit card without even asking me whether or not I wanted them to fulfill my order. I then saw that they had my boots in stock on their website at a cost $73 higher than what I initially paid. I spoke to Debbie, a manager there, and all she said she could do was give me $5 off the higher cost. She would not honor the price I initially paid for these boots. It's bad business for a company to not honor their word and treat their customers so poorly. I would not recommend Equestrian Collections to anyone.


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