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Lens.com

1/5

Fully Satisfied Ten Minutes Ago - Now I'm Never Going Back - Buyer Beware

Just the facts:

My prior experience with Lens.com was fine. I returned to make another purchase and placed two items in my cart. The price was 95.**/box after rebate. Prior to checking out I searched the item on Google Shopping (on a new tab) to make sure that the price was reasonable. On Google, five merchants were offering the product for less with the lowest price being 63.88. I was surprised to see that the vendor offering the second to lowest price was Lens.com at 63.93 per box! I clicked on the link and was brought to an identical page at Lens.com to the one on my other tab, however, this page offered the 30-some percent lower price. When I added the lower-priced version to my cart, right before my eyes, the price for the identical items still sitting in my cart from before dropped to match the lower price. In other words, Lens.com was about to rob me of over 60.00 and would have had I not checked Google. What a lovely way to treat returning - and now former - customers.


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