Ben14's Avatar


All 3 customer reviews

All 3 customer reviews

sort by store, date, rating, likes


I purchased an extended TV warranty from back in March 2010. Well, The TV went on the fritz - Samsung Plasma - I certainly did not expect it that quickly. I contacted DTVExpress to let them know and fill out an online claim form. They respondend that that received the issue and would contact a local servicer. Then I did not hear back for two days. I got a call from a local TV repair shop, Ricks.They set an appt. for the two days later and were able to repair some sort of ribbon connector cable in my home without taking the TV away. The experience was pretty seemless from my perspective. There were no out of pocket expenses. I dont know what they could have done better.


No matter what anyone says, the related information that Amazon shows is always compelling - the way they keep up with your tastes and preferences and suggest other items. Plus the selection is the best. I probably buy something once a month.


4 star customer service and a good selection of electronics, particularly TVs. I would put prices in the 5 star range.

Reviewer Stats




Useful Reviews

Ben14's favorite stores

Ben14's Stores Reviewed

Ben14's Least Liked Stores

No stores disliked ...