“I ordered two pairs of boots from Torrid on December 26th 2017. One pair was shipped, but 3 weeks later I still don't have them, and the tracking information I have finished at Jan 4th (it is now Jan 16th). The other pair was cancelled with no explanation.
I have no idea where the shipped pair of boots are, and I have been emailing Torrid and getting vague and unhelpful responses. I will not be purchasing from this company again. ”