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Alientrader

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Rating 2/10
1/5

I placed my first order with Electronic Goldmine recently, and they supposedly have a "track your order" feature on their website. It never updates, and always says "processing" even after it arrived at my house.

I order a lot of stuff online, and while I have had issues with a few bad sellers, this is my first bad experience with site that sells electronic components.

Some people on this review site think 3 weeks to ship an order is quick. That's simply not acceptable, and most website will process your order in 1-3 business days.

My order was actually packed ok, but others have complained their packages were not. You will probably be ok if your just ordering light and small items.

The thing that has me angry is they took my money, but only shipped a partial order, and claim it's complete. They shipped 2 opto packs instead of 4, and I have proof as they heat sealed them together in a larger bag.

My emails go unanswered, and I called and talked to the owner and he yelled profanities at me, and told me to stop crying over a few dollars. He said he's running a surplus store, not an Amazon, so I should be happy I recieved most my order.

I'm still in shock at how bad this little rag tag company is run. I usually order from the well known catalog merchants, but I like off the wall surplus items. They are not the only game in town, and will never order from them again.


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