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Torrid horrible orders

Placed 2 orders on January 10. One order arrived in 5 days. Second order was ship to store. No updates or anything. Then finally shipped on February 2nd. No update just saw charge back on my card so did research. Then still no updates so I called on feb 10th. Apparently the ship to store chosen had closed since placing my order. Now I have to wait for the shipment to return then get my refund. Called 5 times and all they could do was tell me to wait. No nothing. Terrible communication about my order. The whole time.

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