“THEY HAVE AN ONLINE AD FOR MERCRUISER LOWER UNIT LOCKS, THE SET OF THREE (3) ENGINE LOCK FOR $94.62 THE AD EVEN INCLUDES A PHOTO ILLUSTRATING THE THREE LOCKS AND WRENCH.
AFTER WAITING SEVERAL DAYS FOR THE ITEM TO FINALLY ARRIVE, I RECEIVE THE INCORRECT ITEM, THEY SENT ME A LOWER UNIT LOCK FOR A SINGLE (1) ENGINE. I CALLED THEM TO TRY TO FIND OUT WHAT WAS GOING ON AND THEY KEPT GIVING ME THE RUN AROUND. I HAVE CALLED THEM ON THREE (3) DIFFERENT TIMES ASKING TO SPEAK TO A SUPERVISOR AND THEY ALWAYS TELL ME THAT HE IS BUSY AND FOR ME TO LEAVE THEM MY NUMBER SO THAT THE SUPERVISOR CAN RETURN MY CALLS. THIS IS THE THIRD DAY AND THIRD CALL SINCE I PURCHASED THE ITEM AND THEY STILL HAVE NOT HAD THE COURTESY OF RETURNING MY (3) CALLS.
(State and federal laws are in place to protect consumers from false or misleading advertising. These laws make deceptive claims illegal. No business may make false, misleading, or deceptive claims about a product regarding its: Price.)
Truth In Advertising: When consumers see or hear an advertisement, whether it’s on the Internet, radio or television, or anywhere else, federal law says that ad must be truthful, not misleading, and, when appropriate, backed by scientific evidence. The Federal Trade Commission enforces these truth-in-advertising laws, and it applies the same standards no matter where an ad appears – in newspapers and magazines, online, in the mail, or on billboards or buses. The FTC looks especially closely at advertising claims that can affect consumers’ health or their pocketbooks – claims about food, over-the-counter drugs, dietary supplements, alcohol, and tobacco and on conduct related to high-tech products and the Internet. The FTC also monitors and writes reports about ad industry practices regarding the marketing of alcohol and tobacco.
When the FTC finds a case of fraud perpetrated on consumers, the agency files actions in federal district court for immediate and permanent orders to stop scams; prevent fraudsters from perpetrating scams in the future; freeze their assets; and get compensation for victims.
IN THE EVENT THAT THIS MAKES IT TO SOMEONE IN UPPER MANAGEMENT, I CAN BE REACHED AT 1-305-370-5004 ALBERTO.
I IMAGINE THAT I AM GOING TO HAVE TO REPORT THEM TO THE FTC AND IF THAT DOESN'T GET ANY RESULTS, I'M GOING TO SUE THEM FOR FALSE ADVERTISING AND ALL THE ADDITIONAL STORAGE CHARGES THAT I AM INCURRING AT THE MARINA, I JUST HOPE THAT MY THREE (3) LOWER UNITS ARE NOT STOLEN AGAIN, THAT WOULD LEAVE THEM LIABLE FOR $15,000.00 AND ALL THE MECHANICAL AND STORAGE FEE.
BUYERS BE WARE THIS COMPANY IS A "FALSE ADVERTISER" AND WILL NOT STAND BEHIND THEIR AD AND PRODUCTS. ”