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Rating 2/10


Ordered a unlocked LG v20 us996. I received LG v20 h910 AT&t phone which does not support cdma. I called and reported I received the wrong phone and they blamed me for not telling them what carrier I would be using. I told them I specifically ordered the us996 and it didn't matter what carrier I was using because I wanted the phone I clearly ordered. They said they would take the phone back but then said I had to pay shipping and other possible fees. I just wanted the phones I ordered and at that point i felt i was being really screwed . I was hung up on , put on hold for long periods of times, blamed when I refused to pay anymore money and from that point had nothing but issues. After not getting anywhere. I am hoping my credit card company helps me resolve this issue.

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