“ was introduced to National Tire and Battery in Mayfield Heights, Ohio 4 years ago. Since then, I have been a loyal customer entrusting NTB to service both my vehicles I had a steering issue that needed to be fixed. After the NTB Staff found several other issues and charged me $1,000. The steering problem persisted. When I came back to address the issue that was not fixed. That staff was courteous but informed me of another issue that was not handled initially. They proceeded to ask for almost $500 to fix my steering issue they found the 2nd time. Instead of taking personal responsibility and covering my cost for a mistake they made, I was asked for more money. I have referred friends to NTB in Mayfield Heights but can’t continue to do so after being treated so poorly as loyal customer. ”
“I joined BJ's because it was the wholesale club near my house. Besides great deals on items I could purchase in bulk, there was a food court that offered hot Pizza, Polish Dogs and other quick meal options.
I am not sure if this is happening at every location but it was a great amenity that has been removed from BJ's.”