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e.g. Such as Newegg | browse by category or see best/worst

Stores > Xotic PC
  • Xotic PC Xotic PC Elite Status
    • ADDRESS
      68502
    •  
    • BUSINESS HOURS
      8:30-5:30 M-F
      GENERAL PHONE
      402-466-2090
      FAX
      202-478-2870
    • SUPPORT EMAIL
      service@xoticpc.com
      SUPPORT PHONE
      877-289-9684

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 9.20/10 9.20/10
    Shipping & packaging: Rating 8.85/10 8.85/10
    Customer service: Rating 9.40/10 9.40/10
    Return/Replacement policy: Rating 8.43/10 8.43/10
Voice your opinion! Review Xotic PC by clicking a star below.
Rating 10/10
5/5
2017-07-21

Outstanding Gaming Computer Company

"This is by far the best computer retailer that I have purchased from. All of their products are sold at competitive prices; however, the customization service makes this company unique. I was able to have all of the components of my gaming laptop modified to my specifications at a reasonable price and have Xotic PC perform a clean install of windows with no bloatware. They also perform a stress test prior to shipping the computer to ensure all of the components are functioning together properly. Not having to buy and install aftermarket components and spend a day removing the bloatware that usually comes on new computers saved me a colossal headache. I wish I had found out about this company sooner, and intend to purchase all future computers from them. "


Rating 10/10
5/5
2017-07-21

Excellent company

"I am very happy with xotic pc. I got my laptop after a week and it was perfect very clean and everything works as it should and I can see it lasting along time. I will definitely order from xotic pc again. Emily did a great job also with supporting me with all my needs"


Rating 10/10
5/5
2017-07-20

Fast and responsive support

"I had minimal problems with my order thanks to the support I received. Any questions I had were answered within a few hours and it made me more comfortable with the purchase I made. Thanks to Emily for ensuring everything was alright :)"


Rating 10/10
5/5
2017-07-19

Thank you for the labtop

"It was very easy to move around and fined what I wanted in a a gaming labtop so thank you"


Rating 10/10
5/5
2017-07-19

Great deals, great price, great customer support!!!

"Before XoticPC I bought was an Alienware that was OK but I felt it was a bit overpriced. After around 1 year, I randomly found XoticPC on google and I felt really bad about my Alienware. So, I started looking and decided to get one from them. That was in 2012 and since then I have bought 3 laptops, 2 for me and 1 for a friend - who loves it and still uses his. Mine, from 2012, I decided to "retire" and just got myself a new one, also from XoticPC and it is a beast. I could spend almost the same amount of money to buy a desktop with those features! I am VERY satisfied with this company. Great deals, great price, great customer support!!! A huge thanks to Emily and Pat J, who are some of the best workers I have ever had the pleasure to meet!"


Rating 10/10
5/5
2017-07-16

Good Experience

"Ordering was straight-forward and the computer was easy to configure. The computer arrived on time and was undamaged. Emily did a wonderful job of keeping me updated on the status of my order along the way!"


Rating 10/10
5/5
2017-07-16

Perfect!

"My laptop came very fast, and all the custom mods look great! Thank you!!"


Rating 10/10
5/5
2017-07-15

Great laptop, great customer service

"Great laptop, great customer service "


Rating 10/10
5/5
2017-07-14

I'm fully satisfied with the service!

"I decided to buy a new laptop a couple of months ago.I started to look for offers and then I found XOTIC PC laptop on Amazon.com. My decision was to check out their website in order to find the laptop that I would like. My experience was amazing - I was impressed with the upgrade opportunities for my laptop. There are also a lot of discounts - both for computers\laptops and parts. Emily was my assistant and she was helping me out through the ordering proccess (since I'm not a US resident). I was informed that the laptop I ordered went through a lot of different tests to prove its quality. I fully reccommend this company if you want to have a pleasant service, smart prices and good product! :)"


Rating 10/10
5/5
2017-07-14

Satisfied customer, third purchase

"I have purchased three laptops over years from XOTIC PC. I'm very pleased with the amount of customization options they offer.
During the build process, they provided me regular progress updates. They also have a quick turn around time from order to shipping. I ordered a laptop on Monday and it was delivered on Saturday the same week.
The customer service representatives, such as Emily are pleasant to interact with. She was very helpful, in answering both of my questions via the chat application on their website. In the future, I will continue to purchase laptops from XOTIC PC.
"


Rating 10/10
5/5
2017-07-14

Great place!

"Emily provided very fast and helpful service, highly recommended!"


Rating 10/10
5/5
2017-07-14

Great Service

"Emily was great! The whole process smooth and simple. "


Rating 10/10
5/5
2017-07-14

XoticPC - Patrick a 5 star rep

"After some initial issues with my order, I was in contract with Patrick after he reached out. This guy knows customer service. He worked at getting the Rush Delivery worked out as well as a shipping situation. I was in a very tight spot due to my laptop failing on me and major projects due, Patrick was able to make sure XoticPC showed the meaning of customer service and found a great resolution. Thank you!!!"


Rating 10/10
5/5
2017-07-13

Great service

"Their service is spot on. When ordering from their website, they make sure your order is taken care of. Good place to buy your computer. Emily is awesome. She makes sure your order is ready and taken care of. "


Rating 10/10
5/5
2017-07-13

Picked up an MSI Laptop

"recently and it arrived in meticulous packaging and started up great. Had the people at XOTIC PC add thermal compound to the CPU and GPU and replaced a few parts and so far it seems everything is in order. And thanks to Emily for following up with my order; will be purchasing from them in the future whenever I need to update my hardware."


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