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Stores > US Flag Store
  • US Flag Store

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      15672
    •  
    • BUSINESS HOURS
      8am to 7pm Mon - Fri Eastern
      GENERAL PHONE
      877-734-2458
      FAX
      n/a
    • SUPPORT EMAIL
      support@onlinestores.com
      SUPPORT PHONE
      877-734-2458

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.29/10 8.29/10
    Chance of future purchase: Rating 7.32/10 7.32/10
    Shipping & packaging: Rating 6.73/10 6.73/10
    Customer service: Rating 5.67/10 5.67/10
    Return/Replacement policy: Rating 6.04/10 6.04/10
Voice your opinion! Review US Flag Store by clicking a star below.
Rating 10/10
5/5
2017-12-31

US Flag Store is ****, best service ever!

"Been buying Flags for our Veterans Cemeteries for years, Great Product, always US made, great service and delivery, price is good."



Rating 8/10
4/5
2017-12-28

Flag bases

"I had to replace flag base for our Cub Scout Pack. We got prompt and fast service. Great quality. Would definitely use them again."


Rating 2/10
1/5
2017-12-27

Lousy customer service.

"I purchased my banner flag on 11-15-2017. It started to unravel around the hem within a couple weeks. I called customer service on 12-27-2017
and was told these flags only had a 30 day warranty. In your ad they said these flags were very durable and would stand up. The lady in customer service said there was nothing she could do.
"


Rating 10/10
5/5
2017-12-26

Excellent Value

"Have purchased before, and like before the product was as described, at a good price and shipped in a timely manner"


Rating 2/10
1/5
2017-12-23

Bad service

"When I ordered them it said garenteed shipping didn’t recieve until a week later after I tracked them down where they didn’t put correct address then when they arrived they stink with a foul odor had to just take to fire Dept to burn they said it smelled like kerosene and wasn’t safe never buy again from you"


No Avatar

Parma, ID
Rating 10/10
5/5
2017-12-21

Flags History and Heritage Not Hate

" The products are of high quality and service was great. I plan on more orders in the future. My order was all banners, but I am looking at flags and all patriotic items. I just don't want to buy items to put in the closet. Six Flags over Texas should be six flags. The 15 star, fifteen stripe flag is one of a kind, it was the flag of the Star Spangled Banner. There is a story behind each stripe that was added."


Rating 10/10
5/5
2017-12-20

great service and products

"I've ordered twice from US Flag Store and both times I had very good experience overall. I plan to order again when needed and I recommend them to anyone. Thank you!"


Rating 10/10
5/5
2017-12-18

Flag pole rings

"Better than expected because they are made of metal. The ones that with the metal poles were plastic and they all broke!!!!"


Rating 10/10
5/5
2017-12-15

Fabulous customer support. I highly recommend this store!

"When I called about a problem, they corrected it right away. Thank you so very much. It’s a pleasure to do business with you!"


Rating 10/10
5/5
2017-12-15

Very pleased.

"I was worried that the small flags I ordered would not live up to my expectations. I needn't have worried, they were excellent. I especially loved that they were made in the USA. Wonderfully made and better quality than I had seen in the stores."


Rating 10/10
5/5
2017-12-10

Excellent customer service.

"Although I returned the 2 flags I purchased, the website was very easy to navigate and the return was super simple. The reason for the return was that I live in Florida and I've always used nylon flags, but they don't last and the typical state flag is printed and only lasts about 3 months. So, I decided to try polyester flags which are supposed to be more durable, but wasn't pleased with the look or feel of the flags and I ordered a 4'X6' state flag and it was labeled as ordered, but it was in fact a 5'X8' so I would have had to return it anyway. I would still highly recommend the US Flag Store simply because their customer service and selection is excellent. "


Rating 2/10
1/5
2017-12-10

Poor service

"I ordered two items on 11/24. Items were not shipped until 11/29. Sent in two different packages. I received one package but not the second. When I call trying to locate second package, I found out that they do not ship the packages. They are shipped another company. As of 12/10, I cannot locate second package. I was told to call back back on the 14th and they would try and locate the package. I do not think I will be ordering and more products from this company. When I order something, it is because I need it."


Rating 2/10
1/5
2017-12-09

Service is terrible

"I ordered valley forge flag kit 10/2617. Shipped 11/1. The pole and flag are awesome but the hardware was missing. Called customer service and was told the missing items would be sent right out. I was then notified that some were back ordered. I have received rope bracket but no flag clips. Next notification stated shipped 11/30 (guessing that this is the flag clips). Tracking specifies usps is delivery method. Have never waited so long for a usps delivery. Today is 12/9 and still not received flag clips. Don’t understand how a USA flag company could possibly be out of an essential item like this. My pole has been in ground since it has arrived. I was really wanting to fly on Veterans Day so was so very disappointed. "


Rating 10/10
5/5
2017-12-07

safely delivered quality products

"We purchased an American Flag Stand set and a California flag stand set and both look very nice in the conference room."


Rating 6/10
3/5
2017-12-06

US Flag Store

"I been buying flags with you for about 2 years, its been a great experience, because you have an intense variety of flags
and your service is great.
"


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