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Stores > Rugs USA
  • Rugs USA Rugs USA Elite Status
    • ADDRESS
      8 Santa Fe Way
      Cranbury, NJ US
      08512
    •  
    • BUSINESS HOURS
      Monday through Friday 9:00 am-11:00 pm EST. Saturdays 10:00 am - 5:00 pm.
      GENERAL PHONE
      609-447-4515
      FAX
      800-681-8138
    • SUPPORT EMAIL
      info@rugsusa.com
      SUPPORT PHONE
      609-447-4515

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • checkmark icon Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.33/10 9.33/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 3.44/10 3.44/10
    Customer service: Rating 9.07/10 9.07/10
    Return/Replacement policy: Rating 3.00/10 3.00/10
Voice your opinion! Review Rugs USA by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-10

Easy to use website

"Was able to quickly and easily navigate website, select rug and check out."


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Verified Customer
Rating 10/10
5/5
2017-12-10

Quick Find!

"After browsing a competitors website for over an hour I found a rug immediately on rugsusa! Great discount, free shipping, what more could I ask for!"


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Verified Customer
Rating 10/10
5/5
2017-12-10

Lovely urprise

"So thrilled to be able to purchase a gorgeous printed rug for a gorgeous price. Thank you Rugs USA for such a lovely surprise!!! "


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Verified Customer
Rating 10/10
5/5
2017-12-10

Great pink rug sellection

"Found more than what I was looking for. Wonderful selection and it was nice there was free shipping!"


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Verified Customer
Rating 10/10
5/5
2017-12-10

My favorite rugs store!!

"I have several rugs from Rugs USA and have never been disappointed by the quality or look. The prices can't be beat and quality is superb! I always get so many complumenys too. Will always look to Rugs USA for my rug needs. "


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Verified Customer
Rating 10/10
5/5
2017-12-09

2nd Awesome Rug

"I have purchased two rugs from Rugs USA and they've both been beautiful and look very expensive. I'd keep it a secret but I tell everyone where I find good deals."


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Verified Customer
Rating 10/10
5/5
2017-12-09

Quality rugs and service

"Through out the years I have ordered rugs from you and have always been pleased with your rugs and service."


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Verified Customer
Rating 10/10
5/5
2017-12-09

First Time Buyer

"Looking for cheap rugs since I'll be moving around for a while and I wanted some cheap but still nice looking rugs. Looking forward to the designs and such a good price. I hope it lives up to my expectations."


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Verified Customer
Rating 10/10
5/5
2017-12-09

lower price, more choice.

"nice designed webpage, easy to browse."


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Verified Customer
Rating 10/10
5/5
2017-12-09

Operation Righteous Cowboy Lightning

"Great website, ten letters to go...."


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Verified Customer
Rating 10/10
5/5
2017-12-09

"Quick and easy. Great pricing"


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Verified Customer
Rating 10/10
5/5
2017-12-09

second rug!

"this is my second time buying from Rugs USA; I love the first rug I bought and can't wait to get this one! Very satisfied, great prices. "


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Verified Customer
Rating 10/10
5/5
2017-12-09

"Beautiful rug, very good overall experience. I have ordered an additional two rugs and I have told friends to shop online with Rugs USA."


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Verified Customer
Rating 10/10
5/5
2017-12-09

Happy to Shop Rugs USA again!

"Found another great rug at Rugs USA - I'll be back"


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Verified Customer
Rating 4/10
2/5
2017-12-09

Customer Service people are nice.

"Slow delivery on prior orders. Two weeks out and rug pad has not shipped. It is difficult to reach customer service. The waiting music is repetitious and the music is bad. Customer service persons are knowledgeable and pleasant once they come on the telephone line. It is too early to determine the quality of the rugs that I purchased. Coupon promotions are deceptive. "


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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,474 merchant members.