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Stores > Ritz Camera
  • Ritz Camera

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      07660
    •  
    • BUSINESS HOURS
      Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
      GENERAL PHONE
      1-855-622-7489
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@ritzcamera.com
      SUPPORT PHONE
      1-855-622-7489

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.84/10 8.84/10
    Chance of future purchase: Rating 8.68/10 8.68/10
    Shipping & packaging: Rating 3.13/10 3.13/10
    Customer service: Rating 8.43/10 8.43/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review Ritz Camera by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-12

"I love to shop at ritzcamera.com"


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Verified Customer
Rating 8/10
4/5
2017-10-10

Good place to shop

"The website was very informative and clear as to what it offered. Had a good experience going through all they had to offer."


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Verified Customer
Rating 8/10
4/5
2017-10-07

"Easy to find what I was looking for and got some money back from Ebates so a bonus for myself."


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Verified Customer
Rating 10/10
5/5
2017-10-05

Envió rapido

"Lo más pronto posible es urgente Gracias por su buen servicio"


Rating 6/10
3/5
2017-10-03

Not a first choice retailer.

"I'm not impressed with this store. I ordered almost a week ago and the item has still not arrived, which would be fine if it were my only issue. The store has a restocking fee which is higher than average, and quite restrictive. But my biggest issue is that despite the item not even having arrived yet, I sent them a request to make use of their "Price Match" policy, with all requested details, only to find out that they only price match sales within 3 days after purchase. That's nothing. To offer a policy like that they might as well not offer anything at all. At least it would be more understandable. At least they should price match until the item arrives. All in all I purchased here because it seemed the best place at the time, and not personal preference. I've never ordered with them before, and my first purchase wasn't better than what I could have received even on a place like Ebay or third party sellers on Amazon. All in all I wasn't impressed."


Rating 2/10
1/5
2017-10-01

THEY LIED ABOUT THE 1 DAY SHIPPING

"Its been 2 days since I ordered and i still dont have the shipping label and tracking number, i have no idea if they even processed my order yet. "


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Verified Customer
Rating 10/10
5/5
2017-09-28

great selection online

"great selection online and easy check out process, thx!"


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Verified Customer
Rating 10/10
5/5
2017-09-28

Good Price

"Saved a lot of money on my purchase!"


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Verified Customer
Rating 10/10
5/5
2017-09-27

Easy, helpful, and overall great.

"I got a great deal on what I wanted . the item was cheap."


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Verified Customer
Rating 8/10
4/5
2017-09-26

"Hopefully it comes in time specified "


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Verified Customer
Rating 8/10
4/5
2017-09-23

"It was very good I just wish the two day shipping wasn't so much and that You guys weren't closed until the 25th"


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Verified Customer
Rating 10/10
5/5
2017-09-21

New AF-S Lens

"55-200 fora really good price"


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Verified Customer
Rating 6/10
3/5
2017-09-20

Awkward form for order

"Improvements could be made in online order form to include separate box for city"


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Verified Customer
Rating 4/10
2/5
2017-09-18

"cannot use your web site with my I-pad and the customer service representative did not have a clue. "


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Verified Customer
Rating 8/10
4/5
2017-09-10

An interesting choice

"Ritz Camera used to be one of my "place to go" for photography related stuff. It was a surprise to find their website and a physical store to go to (Bethesda, MD). They have good prices if you are ok with buying products produced for the international market, which do not come with the typical warranty. Ritz covers them for one year with their own warranty. In my case, I found the lens I needed for 48% less so I decided to take the risk."


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