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Stores > Fitness Factory Outlet
  • Fitness Factory Fitness Factory Outlet Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      122 S West End Blvd
      Quakertown, PA US
      18951
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Mon-Fri 11-6, Sat 10-5, Sun 12-4
      GENERAL PHONE
      215-538-1959
      FAX
      n/a
    • SUPPORT EMAIL
      sales@fitnessfactoryoutlet.com
      SUPPORT PHONE
      877-336-7483

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.96/10 8.96/10
    Chance of future purchase: Rating 8.18/10 8.18/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.89/10 8.89/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Fitness Factory Outlet by clicking a star below.
Rating 10/10
5/5
2017-11-09

Great customer service

"Great customer service.
Someone was always there to answer any questions.
Will definitely use it again
"


Rating 10/10
5/5
2017-11-08

great service

"I recently ordered an attachment to go with an existing piece of Body Solid equipment.
Delivery was prompt and well packaged.

I would definitely buy from these guys again
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-04

How's this for catchy, Un freakin believable

"I am now in my 50s and need to get back in shape. Thanks for helping us out"


Rating 10/10
5/5
2017-11-01

Body-Solid Equipment Order

"So far, so good. Placed order last Friday, received detailed tracking information, as promised. Awaiting shipment by end of week. Hopefully product and packaging (from Mfr) quality is in place.

Note: Purchase date was 10/27/17, not 11/01/17 (this system would not let me change the date).
"


Rating 2/10
1/5
2017-10-28

Didnot Receive!!!!!!

"I have not received these bars yet. I got a notice they were shipped over 10 days ago, but they have not arrived. "

Rep reply posted Oct-29-2017

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“This order was placed on the 15th...This was out for delivery 4 days after you ordered it. According to UPS you were on vacation and it has pushed off the delivery. No idea why it wasnt left unless you left a note or something but why you feel to reflect that as our fault with a 1 star review is a bit puzzling but please contact UPS to redeliver now that you are home.

Harrisburg, PA, United States 10/28/2017 5:12 P.M. We're attempting to verify the package location. / Investigation only
Harrisburg, PA, United States 10/19/2017 6:48 P.M. The receiver is on vacation. / The package is being held for a future delivery date.
10/19/2017 4:38 P.M. An emergency situation or severe weather condition has delayed delivery.
10/19/2017 8:29 A.M. Out For Delivery Today
10/19/2017 7:10 A.M. Destination Scan
10/19/2017 2:24 A.M. Arrival Scan
New Stanton, PA, United States 10/18/2017 10:16 P.M. Departure Scan
10/18/2017 5:46 A.M. Arrival Scan
Buffalo, NY, United States 10/18/2017 12:34 A.M. Departure Scan
Buffalo, NY, United States 10/17/2017 8:11 P.M. Origin Scan
United States 10/17/2017 10:05 P.M. (ET) Order Processed: Ready for UPS


Rating 10/10
5/5
2017-10-15

Great Service!

"Tony was great at working with me to arrange a somewhat unusual and complicated delivery situation. This took significant time on his part. He also followed up to make sure that the delivery was handled properly and that I was pleased with the purchase. You just don't get this type of service very often anymore!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-12

Outstanding!

"Best prices around, free shipping, great customer service... what else could you ask for? "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-04

"Awesome equipment love the steak"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Awesome!!

"Troy is a Superstar! Got Unbelievable On commercial grade equipment. Troy helped me in my selection, gave me the Best price Anywhere, and was unbelievably Responsive! As they say "don't buy from someone selling fitness equipment from their basement". Buy form the people who have true integrity and character; FFO!
I will be a repeat customer!
Thanks guys!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-07

I love ffo

"Customer service representative assisted me in the purchase of my Powertec bench system and also offered guidance for several other items that I was interested in"


Rating 10/10
5/5
2017-09-05

Great service and a fantastic price!!!

"The title says it all, I got a great home gym that FFO offered at a price that could not be beat by any other site, I shopped around from Amazon to Wal-Mart and by far this was the best deal, they even took an additional 100 dollars off for an end of the summer sale! They also shipped in a very timely manner! I can't say enough great things about this company, definitely a great choice"


Rating 10/10
5/5
2017-09-03

Utility seat

"Price was good and shipping was very quick, easy to assumble and it's just like the one at the gym. Perfect thanku "


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Verified Customer
Rating 10/10
5/5
2017-08-31

FREE SHIPPING

"The free shipping makes the pricing great. The price you see, is the price you pay. "


Rating 10/10
5/5
2017-08-30

Great prices and fast delivery

"I ordered a weight bench from them that was priced much cheaper than available on amazon or anywhere else I looked. Delivered as advertised. Will definitely be back."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-08-23

"No issues completing the form to complete the item's purchase regardless it being the first time using this service. "


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