We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > English Tea Store
  • English Tea Sto

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      15672
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      support@onlinestores.com
      SUPPORT PHONE
      1-877-734-2458

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 3.33/10 3.33/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review English Tea Store by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2015-08-15

"I inquired about a previous order before placing another and the CS rep. reprimanded me while trying to fix the problem. I had received some cookies whose expiration date was 2 months previous to the date they arrived . They were all stuck together and not in good shape. I was told there would be a replacement and when it didn't come I waited until my next order to discuss it. The CS rep. didn't like the fact that I had not called back immediately and also said I should have overnighted the cookies. The problem was the expiration date, not the shape of the cookies. I called later to talk to someone and told them the problem and she was very nice over the phone. I have been ordering from you for some time now and that was the first time I have encountered a problem. I still have not received the complete order that I placed on July 25."



Rating 10/10
5/5
2015-08-14

"“tea of good quality, fast sending!”"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-12

"I did the survey already but again I'm very satisfied. I love my tea pots and they were delivered promptly to my home when I ordered them."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-12

"Very good service. Enjoying what I ordered. Prompt delivery and will order again. ????"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-11

"Order came quickly. Packaging was excellent! Products were delicious!"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-09

"One of our tea pots arrived broken. The customer service representative was professional and your policies made the delivery of a replacement a breeze. Thank you for not making us return the broken pieces."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-31

"Delivery was prompt and the product in good condition."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"My order of Marmalade in glass jars arrived with two jars broken. My telephone call to customer service was promptly and pleasantly received, and replacement jars were ordered. The customer service rep. was most helpful. The web site solution was not helpful. Invoice and web site information for return issues directed me to your umbrella company selling flags. Their return page wouldn't work as it wouldn't accept the order number. No directions accompanying my order directed me to the English Tea Store. The English Tea store needs to make sure invoice and return documents are clearly related to their store. Your customer service rep was most helpful in explaining the problem and rectifying my problem"


Rating 2/10
1/5
2015-07-27

"Poor customer service.

Do not expect shipping to be on-time. It always takes seven days to process orders.

So 10 to 12 days to receive orders.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"I like English Tea Store! They deliver nice products at reasonable prices."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"The wooden tea chest was very good quality for the amount spent. I really liked the brass Olathe that I could have inscribed. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"I ordered teas for a local foundation who holds teas 4 times a year. Your teas are fine and I was able to find what I needed. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"My ordering experience with English Teas Store was flawless! My tea sets arrived quickly & without any damage!
Thank you!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Arrived on time, and as delicious as it looked on the website."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Your selections for the kind of tea we prefer is large and, the best part, your rapid service is great. Thank you."


Learn about Our Reviews

Share English Tea Store's store rating

English Tea Store is not a merchant member. If you're this merchant, learn more!

English Tea Store is not a merchant member
English Tea Store does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »