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Stores > Geeks.com / Computer Geeks.com
  • Geeks.com / Com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      92056
    •  
    • BUSINESS HOURS
      Mon - Thurs 8:00am - 5:00pm PST
      GENERAL PHONE
      (760) 726-7700
      FAX
      760-726-7723
    • SUPPORT EMAIL
      james@geeks.com
      SUPPORT PHONE
      (760) 726-7700

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Geeks.com / Computer Geeks.com by clicking a star below.
Rating 10/10
5/5
2013-01-31

"I received a computer case that was damaged during shipping. I contacted Geeks.com and they sent out shipping instructions the next day. I returend the case and they shipped another one within a timely manner. This was a smooth transaction even with the damaged product being returned. This is true customer service and I look ofrward to doing business again with Geeks.com."



Rating 10/10
5/5
2013-01-30

"I am very happy with the two Apple computers I purchased, the shipping time was good also, but I did not receive instruction manuels with either unit. I feel even with a refurb unit there should be some intro to the product. I have used other makes of laptops but never an Apple and they do operate a little differently."


Rating 10/10
5/5
2013-01-30

"Great products at awesome prices, geeks.com is my favorite place to get my pc parts, accessories, etc. Their customer service is really good and they dealt with me really quick and i was really satisfied. These guys are just awesome."


Rating 8/10
4/5
2013-01-29

"I purchase a Imac desktop and had to send it back twice because of problems but they responded in timely manner and customer service was great, I would recommend geeks.com to anyone who is looking for a refurbished computer. I will purchase from again in the future."


Rating 10/10
5/5
2013-01-28

"Product was delivered as described and on schedule"


Rating 4/10
2/5
2013-01-27

"Dealing with Computer Geeks has been a long series of headaches for me. They have demonstrably poor communication within their company, with Amazon, and with their customers. The original $70 purchase I made has turned into nearly $100 with all the returns I've had to make. I originally gave them a 3 star neutral rating but then came the emails telling me how terrible I was to victimize their company so. After having to deal with Computer Geeks some more, I'm now thinking 2 stars is a generous rating for them. Purchase from Computer Geeks at your own risk."


Rating 10/10
5/5
2013-01-26

"I was satisfied with doing business with Computer Geeks.com. I purchased a couple hard drives from them and they delivered the product in a timely manner. Their prices are quite competitive and their service is great. "


Rating 6/10
3/5
2013-01-25

"Whaat do I say? I am torn between the excellent customer service and the far less quality of the product. I ordered a computer, but it crashed in less than 2 weeks. They replaced it immediately, but the second one did not even light up. They replaced that one also, after I sent back both of them. But the 3rd one had a defective CD drive. They were willing to refund my original money, but I settled on a new drive sent and a discount on a later purchase. They did upgrade the later 2 computers for me and were nice to work with-Tiffany was my contact-she was very understanding and helpful. BUT I strongly suggest they need to establish some quality control of their product, because new or refurbished a customer expects the product to work properly. After all, my money worked properly the first time, they did not have to return it for BETTER money!"


Rating 10/10
5/5
2013-01-24

"I have done a lot of business with Geeks and they are always going well beyond the call fo duty. They have great customer service and would recomend them to anyone! Thanks Geeks!!! :)"


Rating 10/10
5/5
2013-01-23

"Two items - one seemed to have a defect and they promptly reviewed the order and sent a replacement. For a low cost place, they are pretty hands on."


Rating 10/10
5/5
2013-01-23

"Product came within 4 business days and is everything it was advertised to be. This is my third purchase from Geeks.com and each one has been excellent!"


Rating 2/10
1/5
2013-01-22

"I order a video game for my 13 year old for Christmas. The game came to me damaged. My son took it out of the plastic wrapping, opened it up, put it in his xbox and it wouldn't work correctly. I called Geeks, they asked me what was wrong with it. i explained that he could only play part of it. They told me to send it back and they would exchange it for a new one. I sent it back, they turned around and mailed me back the same game. With NO explanation what so ever. I called, they said my son damaged the game and would not replace it. My poor son had this game for 1 day before we had to send it back!! Terrible customer service. I asked the woman in customer service "are you telling me I"m out $50 and my son is out a Christmas gift?" She said "pretty much, yes"! unbelievable!! NEVER buy from these people!!!!!"


Rating 10/10
5/5
2013-01-22

"I like doing business with Geeks.com. I know I am covered all the way and their trained, knowledgable and courteous staff has made my household a customer of theirs for electronic needs."


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Verified Customer
Rating 10/10
5/5
2013-01-18

"Prompt delivery, and the right parts."


Rating 10/10
5/5
2013-01-18

"not all transactions happen perfectly, but dealing with the geeks made mine a very good experience. they are fast to back any product they sell with expeditious service. very satisfied and am ready to order from them again. "


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