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Stores > BatteryJunction.com
  • BatteryJunction

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      06475
    •  
    • BUSINESS HOURS
      Monday to Friday 9-5 EST Closed Weekends/Holidays.
      GENERAL PHONE
      860-767-8888
      FAX
      240-524-2571
    • SUPPORT EMAIL
      customerservice@batteryjunction.com
      SUPPORT PHONE
      860-767-8888

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.35/10 8.35/10
    Chance of future purchase: Rating 7.69/10 7.69/10
    Shipping & packaging: Rating 6.94/10 6.94/10
    Customer service: Rating 7.33/10 7.33/10
    Return/Replacement policy: Rating 7.08/10 7.08/10
Voice your opinion! Review BatteryJunction.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-06

AMAZING GRACE!

"Arrived as stated and right on time."


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Verified Customer
Rating 10/10
5/5
2017-11-06

Battery charger

"Fast response & shipping! Good communication!"


Rating 10/10
5/5
2017-11-03

HOME INSPECTOR

"As a 24-yr home inspector, my batteries have batteries..different flashlights, moisture meters, sound meters, CO meters, electrical testers, AC testers, at least a dozen cameras, another dozen recorders, phones, remotes of all kinds, and on and on. Great customer service, corrected a mistake on an order (in my favor) in less than 24 hours. I have put in several orders already, and know where to continue getting my battery supplies."


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Verified Customer
Rating 10/10
5/5
2017-11-01

Paulie2pints

"Excellent as always!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2017-10-30

Great buy!

"....................................."


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Verified Customer
Rating 10/10
5/5
2017-10-29

Great price fast shipping

"The Olight I picked up was discounted to a great price and the shipping was fast as always! "


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Verified Customer
Rating 10/10
5/5
2017-10-28

great light for sale price

"fast delivery as well, everything I ordered came in one package"


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Verified Customer
Rating 10/10
5/5
2017-10-27

Quick & Accurate

"My order of 4 different watch batteries of various quantities came quicker than expected and exactly as I placed the order. Well Done!"


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Verified Customer
Rating 10/10
5/5
2017-10-27

hard to find

"Excellent. had the battery in stock and received it in a timely manner"


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Verified Customer
Rating 10/10
5/5
2017-10-23

Great response

"Very accommodating service."


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Verified Customer
Rating 2/10
1/5
2017-10-20

Disappointed

"I open an account with BJ because of my first and second purchases, but the third one was very disappointing. On my order 1115792 I was overcharged (they did not honor a discount code) and one of the items ordered was defective. BJ has terrific advertising for NITCORE items and the first I got made feel that everything was a scam. Very late I found out that other customers have gotten the same impression with the same item."


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Verified Customer
Rating 2/10
1/5
2017-10-20

2 weeks

"Battery Junction use DHL for delivery. DHL is the absolute slowest and worst way to ship anything, My package has been sitting 25 miles away for 6 days. Look elsewhere for better service. Also BJ is expensive ."

Rep reply posted Oct-24-2017

A rep from BatteryJunction.com, shorepowerinc, has responded

“Thank you for sharing your concern with us; we appreciate the feedback. We are disappointed to receive the lower than excellent rating, but more so because we disappointed you.
We are limited to the shipping methods that we can use for our lithium products, due to Federal Regulations,. When you choose the free shipping method, this allows our warehouse to choose the most cost effective shipping for the size, weight and location of your order. We apologize for the delay and sincerely appreciate your patience and understanding.

Kindest Regards,
Your Friends at Battery Junction

You may edit your review if your opinion has changed:
After logging in, click http://www.resellerratings.com/store/survey/BatteryJunction ”


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Verified Customer
Rating 10/10
5/5
2017-10-19

Professional

"Excellent to work with fast service"


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Verified Customer
Rating 8/10
4/5
2017-10-18

Got what I ordered no mix ups

"Good experience with batt junction while I did have a shortage of one item ordered 10 got 6 , contacted them and issue was resolved in minutes excellent customer service in my opinion ,overall very satisfied in dealings with battery junction"


Rating 2/10
1/5
2017-10-18

Misleading

"Don't fall for their shipping ploy. Was told if I paid for shipping my light would ship out the following day. Was a lie just to get more money out of me. When I called they gave me some bs doubletalk about it was an estimate and our orders taking 24 to clear the warehouse. If that's is the case then it was a straightforward case of fraud telling me my items would be delivered in the time frame they said. This company use to be great and it seems in the last few years they've really lost their integrity. "


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