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Stores > AirsoftGi
  • AirsoftGi AirsoftGi Elite Status
    • ADDRESS
      21077 Commerce Pointe Dr
      Walnut, CA US
      91789
    •  
    • BUSINESS HOURS
      09:00AM-05:30PM PST (M-F)
      GENERAL PHONE
      1-909-869-0671
      FAX
      n/a
    • SUPPORT EMAIL
      cs@airsoftgi.com
      SUPPORT PHONE
      1-909-869-0671

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.32/10 7.32/10
    Chance of future purchase: Rating 8.31/10 8.31/10
    Shipping & packaging: Rating 6.63/10 6.63/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.72/10 7.72/10
Voice your opinion! Review AirsoftGi by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-09-20

Great Deal!

"It came a lot faster than expected! Definitely worth the price. Definitely doing an unbox in and giveaway video."


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Verified Customer
Rating 10/10
5/5
2017-09-18

Ordered airsoft gun

"Recieved my package earlier than I expexted."


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Verified Customer
Rating 10/10
5/5
2017-09-17

Good Delivery

"The delivery was fast and easy, just a simple drop off. It came as it looked really nice, the magazine was a bit missed up but easy to fix!"


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Verified Customer
Rating 10/10
5/5
2017-09-12

It's awesome

"Great quality and fast shipping "


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Verified Customer
Rating 8/10
4/5
2017-09-10

Got what I ordered

"Although ingot what I ordered, the process was a bit cumbersome. Finding items that show in stock and then out of stock during check out was a bit frustrating. I ended up ordering something wrong (my fault) due to the adding and removing items due to out of stock when the page did not mention that. What I got worked and I am happy with the end result."


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Verified Customer
Rating 8/10
4/5
2017-09-09

Customer Service Great! Logistics Not So...

"I'm slowly transitioning from Evike.com to AirsoftGi when it comes to online orders. AirsoftGi's customer service is great! They keep you notified on your order and even call you when there's an issue. They really make it very clear how much dedication and care they put with each order. It really puts me at ease about how quick my orders' status get updated.
Logistics could use some work though... I feel very uneasy when making final confirmations upon purchase. I feel like most items I try to buy will become out of stock as soon as I look it up or after purchasing, and that's kind of what had happened to my recent order. I recently ordered an item that had actually been out of stock (SOCOM Lancer M4/M16 190rd. AEG Mid Cap Mag), but with a quick and easy phone call I had the item switched out (Valken 1x22 Compact Red Dot sight). However, the point is that there are items on the website that claim to be instock but are actually not. However, I know with multiple stores, countless amount of inventory, and depending when or how many people order said item, it makes it hard to keep track of everything, but AirsoftGi does a good job of counteracting the problem.
Overall, very good experience, with impressive customer service. (I wish I knew the name of the guy who helped me out through the phone, he was awesome!)
"


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Verified Customer
Rating 6/10
3/5
2017-09-08

Took awhile

"I wish I had read the site reviews/ shipping policies about AIRSOFTGI not working weekends, if I had I would have ordered somewhere else.
But it was a fair deal and I did get my gun....eventually, So not all bad.
"


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Verified Customer
Rating 10/10
5/5
2017-09-08

Quick and easy

"I'm currently deployed right now. With the tracking number, it made it easy to see where the package was. Also got to my house faster than expected. "


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Verified Customer
Rating 8/10
4/5
2017-09-05

Condition of item

"Product came with just a couple blemishes. I'm guessing it was their piece that they let customers handle. Other than that, the service was great."


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Verified Customer
Rating 10/10
5/5
2017-09-03

Good first experience.

"I'm a noob and Airsoft GI made it easier to compare weapons and I feel I ended up with a great" bang" for my buck. Thank you!"


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Verified Customer
Rating 10/10
5/5
2017-08-30

Excellent!

"Package arrived on time, no nicks or anything, perfect shape! Fast delivery as well!"


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Verified Customer
Rating 10/10
5/5
2017-08-30

Great service!

"Love the variety of products and ease of shopping!"


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Verified Customer
Rating 8/10
4/5
2017-08-30

Fast

"Purchasing was fairly easy and quick. And the time it took from purchase to arrival was only 3 days (I believe it varies on location)."


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Verified Customer
Rating 6/10
3/5
2017-08-30

Box damage

"Probably not ASGI's fault but the box came damaged and slightly punctured, shipment was fast and quick"


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Verified Customer
Rating 6/10
3/5
2017-08-28

Dammaged

"Some of the things where damaged and broke in 3 days"


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