• ADDRESS
    14043
  •  
  • BUSINESS HOURS
    9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    service@midnightbox.com
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2015-04-21

"I brought the item on March 6, 2015, you didn't send me an e-mail until April 2, 2015 that the item was shipped. It is now April 21 and I still do not have the item . With this type of operation, I do not think that I will ever buy from you again if I ever get the item I bought."

Helpful Cool

5/5
2015-04-20

"My experience with purchasing items from Midnight Box is very satisfactory. I love the items I've purchased. When purchasing from Midnight Box you have to purchase with the understanding that the items will take 3 to 4 weeks to receive. I've you purchase with the attitude then you to will be satisfied. "

Helpful Cool

1/5
2015-04-19

"It took almost a month for both of my orders to ship. NO status was ever given or explanation as to why these were late. The tracking #s only would show that a shipping ticket was generated and then just sat in that status for over 3 weeks."

Helpful Cool

4/5
2015-04-18

"So, I know it's a mystery box per se, but when you have no idea of what the product is after receiving it because there's no product information included & no clear use for it...."

Helpful Cool

1/5
2015-04-17

" The Midnight Box contained a bunch of cheap Chinese junk. Total value of everything was probably $2. I will not do this again. "

Helpful Cool

1/5
2015-04-17

"Original item I received was defective out of the box. Took some work to get RMA.
However, my real gripe is the RELENTLESS spamming that they do and the fact that they choose to violate the 2004 CAN-SPAM act: you can unsubscribe until you're blue in the face, they will continue to send their junk mail FOREVER.
"

Helpful Cool

1/5
2015-04-17

"i have not recieved the product and it has been over several weeks."

Helpful Cool

3/5
2015-04-16

"The box was cheap, and out of the 2 I bought , there was very little I thought was something I would need or want"

Helpful Cool

2/5
2015-04-16

"Box of crap was really a box of crap"

Helpful Cool

2/5
2015-04-16

"The boxes contained mainly junk."

Helpful Cool

1/5
2015-04-16

"I purchased a Mystery Box because people said they received nice things in theirs. I was looking forward to receiving some treasures but all I received was garbage. Everything in the package had no value and was unrecognizable as a product (some were written in Chinese, and another thing looked like an umbrella cover. I ended up throwing it all away, what a waste!"

Helpful Cool

4/5
2015-04-16

"Odd group of items. Worth the price and the excitement of NOT knowing what was inside."

Helpful Cool

1/5
2015-04-16

"I ordered this watch, It was not shipped showing as shipped for more than one month.. and Now its showing as delivered, but I have not received the shipment.
There is no customer support details.
I totally do not trust this site next time..
"

Helpful Cool

2/5
2015-04-15

"Re: MidnightBox eyes only.. I hate to give bad reviews so if you send me another satisfaction invitation I won't be as critical overall. Meanwhile I'm not thoroughly satisfied with product #16100310000 (iBasics Floor based 16-LED Light Mat) just standing on it will not activate the lights, I have to kick the side of it for them to light up.. I don't know if this is a fluke or designed to do this but either way it's irritating just to turn them on. The second gripe is delivery, for paying almost $4.00 for shipping I would expect to receive the items much sooner than the over two-weeks I had to wait (7 - 10 days tops). Anyway, as I stated, I do not enjoy giving bad ratings and I do not wish you to post this just know I am dissatisfied. I tried to contact MidnightBox directly but unsuccessful (no return acknowledgement confirmation) so if you re-send this invitation I will be glad to give them a better rating knowing now that they have received my true feelings on this matter. Thanks."

Helpful Cool

5/5
2015-04-15

"The watch is delightful and is worn every day! Thank you!"

Helpful Cool

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