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Stores > Markertek Video Supply
  • Markertek Video Markertek Video Supply Elite Status
    • ADDRESS
      1 Tower Drive
      Saugerties, NY US
      12477
    •  
    • BUSINESS HOURS
      8:30AM to 7:00PM M-F EST
      GENERAL PHONE
      800-522-2025
      FAX
      845-246-1757
    • SUPPORT EMAIL
      support@markertek.com
      SUPPORT PHONE
      800-522-2025

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.13/10 9.13/10
    Chance of future purchase: Rating 9.71/10 9.71/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 9.46/10 9.46/10
    Return/Replacement policy: Rating 9.06/10 9.06/10
Voice your opinion! Review Markertek Video Supply by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-12

Great price with free shipping!!

"Great price with free shipping!!"


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Verified Customer
Rating 10/10
5/5
2018-01-11

Fantastic vendor

"It was holiday time they contacted me to personally give me their operating schedule and inform the item I ordered as custom made item.I appreciate that kind of caring and commitment so I will definitely use them again"


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Verified Customer
Rating 10/10
5/5
2018-01-10

Good Product and Service

"Everything received as expected."


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Verified Customer
Rating 10/10
5/5
2018-01-09

FAST AND FRIENDLY

"I ordered several carts that came in sooner than expected."


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Verified Customer
Rating 10/10
5/5
2018-01-09

Great service, selection, well packaged and quick delivery.

"Great service, selection, well packaged and quick delivery."


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Verified Customer
Rating 10/10
5/5
2018-01-09

Always reliable

"Very satisfied with Markertek as a source of pro audio materials"


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Verified Customer
Rating 10/10
5/5
2018-01-09

Great service!

"I ordered a non-stock item that they were very proactive about keeping me in the loop as to when it was in and would ship. I was very pleased with their service. This was my first, but not last time of doing business with Markertek."


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New York Verified Customer
Rating 10/10
5/5
2018-01-08

Fair prices and stellar customer service

"Just a couple of hours before my package was to be shipped I emailed customer service to add extra items requested by my client. This change was handled quickly and confirmed by email reply. Later, when the invoicing system interpreted the change as two orders, and charged for shipping twice, customer service got to the bottom of things and credited back the extra charge. All around a good experience."


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Verified Customer
Rating 10/10
5/5
2018-01-08

On time and great service.

"On line is easy to use and was shipped fast."


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Verified Customer
Rating 10/10
5/5
2018-01-08

Solid supplier, class-leading customer service

"I've always loved Markertek for my AV/Production cabling and equipment needs, and it's a testament to their fulfillment system that up until last week I'd never had to interface with their agents directly. When I did, I was blown away.

Briefly, I ordered some time-sensitive supplies, which Markertek fulfilled and shipped with their usual speed, but which were subsequently lost then misdelivered by the carrier. I worked with the carrier for two days to locate and redeliver the package, with no joy. I then called Markertek and explained the situation, and was floored by the lengths they went to to make it right.

From the kind woman who answered the phone to Nick, the agent who eventually took the case, everyone acted with professionalism, efficiency and with a sense of urgency. My order was re-picked, item availability verified and cross-checked, a replacement item suggested and added for an item that wasn't in stock, then overnighted that day for arrival at 10:20 the next morning.

The real headline here was that this stellar effort was for a small order well under $1000. I'm genuinely impressed by Markertek, and while they were always high on my supplier list, they've now become my top choice. Keep up the good work, folks.
"


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Verified Customer
Rating 10/10
5/5
2018-01-08

Good customer service

"Accidentally shipped incorrect merchandise, but customer service was very apologetic and was really great at making sure we had the correct merchandise in a timely manner. Thank you!"


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Verified Customer
Rating 10/10
5/5
2018-01-08

Excellent reseller

"Price, delivery and list of available products are all excellent. "


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Verified Customer
Rating 10/10
5/5
2018-01-08

Markertek service

"Always a pleasant experience when ordering. Staff is very helpful"


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Verified Customer
Rating 10/10
5/5
2018-01-06

velcro

"Quick shipping, item as described"


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Verified Customer
Rating 10/10
5/5
2018-01-05

Custom Cabling - Quick Turnaround!

"Great communication, quick fulfillment of my order."


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