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Stores > Marco
  • Marco Marco Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      2640 Commerce Dr
      Harrisburg, PA US
      17110
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      8 am to 7 pm M - F
      GENERAL PHONE
      800-232-1121
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      800-232-1121

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 8.63/10 8.63/10
    Shipping & packaging: Rating 9.30/10 9.30/10
    Customer service: Rating 8.82/10 8.82/10
    Return/Replacement policy: Rating 9.23/10 9.23/10
Voice your opinion! Review Marco by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2018-01-17

"I do not like the way I cannot see the discount code applying to the order. It appeared as though only $30 would be taken off when in fact it should be $90. I hope it is properly taken care of.
D Wentz, Vadis
"


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Verified Customer
Rating 4/10
2/5
2018-01-17

Switch and Bate

"When I clicked on the option that offered no Set-up fee, I still see the set-up fee. Also, when you enter a discount code, you never actually see the discount applied. I feel like this is a less than desirable customer experience. The person in the chat assured me the discount would be applied, but I think it's better to show it before I click the final Purchase button"


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Verified Customer
Rating 10/10
5/5
2018-01-17

"I've purchased Marco products many years ago... and they still look and function like new!!!"


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Verified Customer
Rating 10/10
5/5
2018-01-17

Excellent as Usual!

"I enjoyed working quite a few years with Jamie Weikert. She was very professional and timely. My new account rep seems to be just as good. Service from MARCO is dependable, something somewhat unusual these days. And, the products are as described. Thank you."


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Verified Customer
Rating 10/10
5/5
2018-01-17

Excellent customer service!

"We've been using Marco for a while now, and have always had great customer service and delivery of products within a few days. No complaints."


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Verified Customer
Rating 10/10
5/5
2018-01-17

Timothy is great to work with!

"I can always rely on Tim for fast customer service."


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Verified Customer
Rating 6/10
3/5
2018-01-17

Great product, however stressful experience with shippinghw

"The product itself was amazing, and I have ordered in the past. However, this was my first time experiencing a stressful situation when it came to the shipping. I had a guaranteed delivery date, but for some reason my item did not ship out. After realizing I did not get a tracking number, I inquired with customer service. They were able to help me, however they weren’t aware of the delay either. Which makes me question as to if I didn’t inquire, where would my order be today? The customer service rep was very helpful, and most definitely understood my frustration. All in all, we were able to get things sorted out. I would order again from Marco Promotions, I just will factor in additional lead time should something go wrong. As this time around I was up against a tight deadline. "


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Verified Customer
Rating 10/10
5/5
2018-01-16

Great experience

"I was contacted by Cheryl to ask if I had any questions and she was very helpful"


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Verified Customer
Rating 8/10
4/5
2018-01-16

Ribbons to go-go!

"Very simple process for ordering custom stackable ribbons on-line."


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Verified Customer
Rating 10/10
5/5
2018-01-16

Smile

"**************************"


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Verified Customer
Rating 10/10
5/5
2018-01-16

"Great experience easy to order and the product I was looking for to purchase."


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Verified Customer
Rating 10/10
5/5
2018-01-16

"Website is a little busy, had to look away a few times. Too much going on and hard to click on what I wanted. Love the selection though and need gift items and you have a ton and high quality. We are doing a welcome bag and a gift item, thinking we could spend more and combine it.
"


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Verified Customer
Rating 10/10
5/5
2018-01-16

"Quality product, timely shipment, friendly service."


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Verified Customer
Rating 10/10
5/5
2018-01-15

Great Service

"This is our second time ordering from Marco. The product is great quality, the service is top notch and our attendees have been very pleased. Thank you, Marco!"


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Verified Customer
Rating 10/10
5/5
2018-01-15

"It was great - love the pens, I'm a returning customer - that says it all :)"


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