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Stores > MacSales.com
  • MacSales.com MacSales.com Elite Status
    • ADDRESS
      60098
    •  
    • BUSINESS HOURS
      8 a.m. - 8 p.m. Monday-Friday and 10 a.m. - 4 p.m. Saturday
      GENERAL PHONE
      800-275-4576
      FAX
      815-338-4332
    • SUPPORT EMAIL
      custserv@macsales.com
      SUPPORT PHONE
      800-275-4576

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.66/10 8.66/10
    Chance of future purchase: Rating 9.32/10 9.32/10
    Shipping & packaging: Rating 7.64/10 7.64/10
    Customer service: Rating 9.50/10 9.50/10
    Return/Replacement policy: Rating 6.25/10 6.25/10
Voice your opinion! Review MacSales.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-15

Knowledgeable - Reliable - Speedy

"Great service, particularly with International shipping costs, prepaid duties and taxes"


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Verified Customer
Rating 4/10
2/5
2017-11-15

"I wanted 2 items but they were on separate statements so I settled for one."

Rep reply posted Nov-16-2017

A rep from MacSales.com, MacSales.com, has responded

“Hello Donna. I am sorry but I do not understand the issue that you encountered. Could you please provide more details? If you have any questions and/or concerns with your order please reach out to us at OWC so that we may assist you. Samantha


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Verified Customer
Rating 10/10
5/5
2017-11-15

First Purchase

"It is my daughters Mac battery. I am hopeful that it works and the site recommended by Apple works for her."


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Verified Customer
Rating 10/10
5/5
2017-11-15

Good for the Mac

"Looking for a replacement keyboard was easy and simple"


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Verified Customer
Rating 4/10
2/5
2017-11-15

Defective Ram

"I ordered 4X 16 GB RAM. One was defective. Now I am ordering a replacement. "

Rep reply posted Nov-15-2017

A rep from MacSales.com, MacSales.com, has responded

“Hello Shelley. Our RAM does have a lifetime warranty for replacement. All you would need to do is phone in and get an RMA set up to replace the chip you are having issues with. You would need to get a refund for the chip that you just ordered since it can not be used for the replacement. If you have any questions and/or concerns with your order please reach out to us at OWC so that we may assist you. Samantha


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Verified Customer
Rating 10/10
5/5
2017-11-15

"Good, not bad, likey, come again"


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Verified Customer
Rating 10/10
5/5
2017-11-15

Loooove Macsales and love my mac

"Easily found what I needed."


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Verified Customer
Rating 10/10
5/5
2017-11-15

Pretty Good Service

"The customer service is very helpful, however, the chat takes way too long to assign you to an agent. I didn't mind waiting for a couple minutes as I believe they might be short on staff. But it did took some time the longest taking an estimate of 15 minutes wait time ."


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Verified Customer
Rating 10/10
5/5
2017-11-15

The best service for your Macintosh

"As always, OWC offers the best upgrades for your current or vintage Mac."


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Verified Customer
Rating 10/10
5/5
2017-11-15

Very satisfied

"Excellent customer service"


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Verified Customer
Rating 10/10
5/5
2017-11-15

Mercury Elite Pro Dual

"Trying out a new device. Will be interested in how well it works. "


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Verified Customer
Rating 8/10
4/5
2017-11-15

Easy shopping

"Quick finding SSD model looked for. Easy checkout."


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Verified Customer
Rating 8/10
4/5
2017-11-15

"Easy peasy!! No fuss and the experience was seamless!"


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Verified Customer
Rating 10/10
5/5
2017-11-15

"I always have a great experience with you guys"


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Verified Customer
Rating 10/10
5/5
2017-11-15

Good place to shop

"Thanks for having what I need at a good price."


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